You hear people say that life isn’t fair. Yet fairness dwells in the choices we make. Business can help to shape the world. The way we do business can have an impact. And it’s up to us to be a force for change. With intent and purpose. In treating our clients, partners and team fairly, we set an example. We create a possibility that they will see it and pass it forward…and pass it forward again like a wave rolling across an ocean. This is how all movements begin. Simple ideas, everyone understands creating the change we choose to see in the world
Examples include: market beating rates for clients, real time charging versus units of time, within reason passing calls and emails are gratis, no billing targets removing temptation to over-charge, pre-agreeing costs and scope, fair billing and no bill shock